Privacy Policy
Last updated: May 2026
1. Who We Are
Oice Support Services Ltd (“we”, “us”, “our”) is a regulated home care and supported living provider based in England. We are registered with the Care Quality Commission (CQC). Our registered address and contact details are available on request by emailing info@oicesupportservices.co.uk.
2. What Data We Collect
We may collect the following personal data when you use our website or services:
- Name, phone number and email address (via contact or assessment forms)
- Postcode and location information
- Details about care needs you share with us voluntarily
- Technical data such as IP address, browser type and pages visited
3. How We Use Your Data
We use your data to:
- Respond to your enquiries and arrange care assessments
- Provide and improve our care services
- Comply with our legal and regulatory obligations as a CQC-regulated provider
- Send you relevant information about our services (with your consent)
4. How We Store and Protect Your Data
Your data is stored securely and we take appropriate technical and organisational measures to prevent unauthorised access, disclosure or loss. We do not sell or share your personal data with third parties for marketing purposes.
5. Your Rights
Under UK GDPR, you have the right to access, correct, delete or restrict the use of your personal data. To exercise any of these rights, please contact us at info@oicesupportservices.co.uk.
6. Cookies
Our website may use cookies to improve your experience. You can control cookies through your browser settings. We do not use cookies for advertising purposes.
7. Contact Us
If you have any questions about this privacy policy, please contact us at info@oicesupportservices.co.uk or call 02045528642.