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WE ARE HIRING — JOIN OUR TEAM
Build a Meaningful Career in Care With Oice Support Services
Join a CQC-rated Good care team that values its people, invests in their growth and makes a genuine difference to the lives of people across Dagenham and East London every single day.
Why Oice Support Services Is a Great Place to Work
Care is more than a job. For most people who choose it, it is a vocation — a genuine desire to make a positive difference in the lives of others. At Oice Support Services, we know that, and we build our culture around it. We look for people who bring compassion, reliability and a real commitment to the people they support — and in return, we provide the training, the support and the working environment that lets them do their best work.
We are a CQC-rated Good provider, which means our standards are independently verified and our team works to a high professional benchmark. But beyond the inspection outcomes, what we are most proud of is the feedback we receive from our service users and families — the calls and messages that tell us a carer made someone's day, or that a support worker helped someone achieve something they never thought they could.
If you are looking for a role where your work genuinely matters, where you are valued as an individual and where you have room to grow your career — we would love to hear from you. Whether you are new to care or experienced, full-time or part-time, we have a role and a team that can work around your life.
Life at Oice
A Team That Has Your Back
You will never work alone. Our coordinators and senior staff are available to support you, answer questions and help you handle challenging situations.
Learning That Never Stops
From induction to advanced training, we invest in your development throughout your time with us — not just at the start.
A Diverse and Inclusive Team
We are proud of our diverse team and the range of lived experiences, languages and cultural backgrounds our staff bring. Everyone is welcome and valued.
Work That Means Something
Every shift you complete makes a direct difference to someone's quality of life. That is not something you get in many jobs.
“The best thing about working here is that you genuinely feel valued — by the management, by the clients and by the families. That makes all the difference.”
What We Offer Our Team
We believe that valued employees provide better care. Here is what you can expect when you join Oice Support Services:
Full Induction and Training
A comprehensive induction programme covers everything you need to know before your first visit — care skills, manual handling, safeguarding, medication and communication. Your training never stops after day one.
DBS Check Supported
We support and fund the DBS application process for all new starters — so there is nothing for you to arrange or pay for upfront. We make joining as simple as possible.
Flexible Working Hours
We offer full-time, part-time and bank positions across morning, afternoon, evening and weekend shifts — so you can build a schedule that fits around your family, studies or other commitments.
Real Career Progression
From care worker to senior carer, care coordinator to registered manager — we promote from within and support team members who want to develop their career in health and social care.
Paid Training and Development
All mandatory and role-specific training is fully paid. We also fund NVQ and QCF qualifications in Health and Social Care for team members who wish to gain formal qualifications.
Consistent Support from Management
You will always have a care coordinator available to call for advice, support or guidance — particularly important in complex or unfamiliar situations. You are never left to manage alone.
Mileage Allowance
Travel between service users is compensated with a mileage allowance for staff using their own vehicle — so getting between visits does not come out of your pocket.
Diverse and Welcoming Team
We are proud to have a team that reflects the community we serve — with colleagues from a wide range of backgrounds, cultures and experiences. Inclusion is not a policy; it is simply who we are.
Recognition and Appreciation
Good work is noticed and celebrated at Oice Support Services. We recognise outstanding care, acknowledge milestones and ensure our team members know how much their contribution is valued.
Current Vacancies
We are actively recruiting across a range of care and support roles in Dagenham and the surrounding East London area. All positions welcome applications from experienced care workers and those new to the sector.
Care Worker
About the role: As a Care Worker, you will deliver personal care, medication support, meal preparation, companionship and domestic support to adults in their own homes across Dagenham and East London — following individual care plans and maintaining detailed visit records.
Key responsibilities:
- ✓Delivering personal care and hygiene support with dignity and respect
- ✓Medication prompting and administration as trained
- ✓Preparing meals and providing companionship during visits
- ✓Light domestic support — cleaning, laundry, shopping
- ✓Completing digital visit records after every call
- ✓Reporting any concerns or changes in condition promptly
What we are looking for: Compassion, reliability and a genuine desire to help people. Previous care experience is preferred but not essential — we provide full training. You must have the right to work in the UK and be willing to undergo a DBS check.
Senior Care Worker
About the role: As a Senior Care Worker, you will carry out all the responsibilities of a Care Worker while also providing guidance and mentorship to junior team members, conducting care plan reviews and acting as a point of contact between the care team and the coordinator.
Key responsibilities:
- ✓All Care Worker responsibilities to a senior standard
- ✓Mentoring and supporting junior care workers on shift
- ✓Conducting and contributing to care plan reviews and risk assessments
- ✓Acting as a key contact for complex service users and their families
- ✓Deputising for the care coordinator when required
What we are looking for: A minimum of two years' care experience and ideally an NVQ Level 3 in Health and Social Care. Strong communication skills, leadership confidence and a commitment to quality care are essential.
Support Worker (Supported Living)
About the role: As a Support Worker in our Supported Living service, you will provide person-centred daily living support to adults with learning disabilities, autism and complex needs — promoting independence, community participation and positive outcomes in a supported living environment.
Key responsibilities:
- ✓Supporting daily living skills — cooking, budgeting, cleaning and self-care
- ✓Accompanying individuals to community activities, appointments and outings
- ✓Delivering personal care where required, with dignity and sensitivity
- ✓Completing support plan documentation and contributing to reviews
- ✓Positive behaviour support and de-escalation where needed
- ✓Communicating effectively with families, advocates and commissioners
What we are looking for: Experience in supported living, learning disability or mental health support is strongly preferred. Knowledge of person-centred planning and a genuine commitment to empowering the people you support.
Night Carer (Waking / Sleeping)
About the role: As a Night Carer, you will provide overnight support to service users at home — either as a waking night carer (remaining active throughout the shift) or a sleeping night carer (on standby and available to assist when needed). Your role is critical to the safety, comfort and wellbeing of the people in your care through the night.
Key responsibilities:
- ✓Bedtime and settling routine support
- ✓Continence care and repositioning during the night
- ✓Medication administration at prescribed night-time times
- ✓Responding calmly to distress, confusion or nocturnal needs
- ✓Completing a full overnight log for handover each morning
- ✓Falls prevention and emergency response as required
What we are looking for: Previous night care experience is preferred. Calm, patient and alert temperament. Ability to manage the responsibility of overnight lone working with good judgement and communication.
What We Look For in Our Team
Skills can be taught. Character cannot. Here are the qualities that make someone a great fit at Oice Support Services:
Genuine Compassion
A real desire to make a positive difference in the lives of the people you support — not just a job, but a vocation.
Reliability and Punctuality
Service users depend on you arriving when you say you will. Reliability is one of the most important qualities in home care.
Good Communication
Clear, respectful communication with service users, families and colleagues — including the ability to write accurate, concise visit records.
Teamwork
Care is never delivered in isolation. You need to work well with your colleagues, coordinators and the wider healthcare team around each person.
Trustworthiness
You will be working in people's homes and with vulnerable individuals. The highest standards of integrity and professional behaviour are non-negotiable.
Adaptability
Every service user is different. The ability to adapt your approach, communication style and working method to each individual is essential.
No Experience? No Problem.
Many of our best team members came to care from completely different backgrounds — retail, hospitality, education, construction and beyond. What they brought was the right attitude, and we gave them everything else.
If you are new to care, here is what we provide:
- ✓A comprehensive paid induction before you begin working
- ✓Shadowing shifts with experienced carers before working independently
- ✓An assigned supervisor throughout your first three months
- ✓Full support with your DBS application at no cost to you
- ✓Funding for NVQ qualifications once you are ready
We are not looking for perfect CVs. We are looking for the right people.
How to Apply — Four Simple Steps
Submit Your Application
Click Apply Now and complete the short application form on our careers portal at oicesupport.web.app. It takes around ten minutes to complete — tell us about yourself, your experience and why you want to work in care.
Initial Conversation
If your application is successful, a member of our recruitment team will call you for a brief, informal telephone conversation — to learn more about you, answer your questions and discuss which role and schedule would suit you best.
Interview and Reference Checks
We invite shortlisted candidates for a face-to-face or video interview with our care manager. We also carry out reference checks and begin the DBS application process at this stage.
Induction and Start Date
Once checks are complete and references are received, we agree your start date and enrol you in our induction programme. Your training begins before your first care visit — so you always feel prepared and supported from day one.
Submit Your Application
Click Apply Now and complete the short application form on our careers portal at oicesupport.web.app. It takes around ten minutes to complete — tell us about yourself, your experience and why you want to work in care.
Initial Conversation
If your application is successful, a member of our recruitment team will call you for a brief, informal telephone conversation — to learn more about you, answer your questions and discuss which role and schedule would suit you best.
Interview and Reference Checks
We invite shortlisted candidates for a face-to-face or video interview with our care manager. We also carry out reference checks and begin the DBS application process at this stage.
Induction and Start Date
Once checks are complete and references are received, we agree your start date and enrol you in our induction programme. Your training begins before your first care visit — so you always feel prepared and supported from day one.
What Our Team Says
I came to Oice with no care experience at all — I used to work in retail. The induction was thorough, the support in those first months was brilliant and now three years later I am a senior carer. I genuinely love this job.
Amara
Care Worker, 3 years
Working in supported living is the most rewarding thing I have ever done. Watching someone achieve independence they were told they would never have — that is what keeps you going every single day.
Daniel
Support Worker, 18 months
The management here actually listens. If you have a concern, it is taken seriously. If you have an idea, it is considered. I have worked for agencies where you are just a number — Oice is completely different.
Priya
Senior Care Worker, 4 years
I came to Oice with no care experience at all — I used to work in retail. The induction was thorough, the support in those first months was brilliant and now three years later I am a senior carer. I genuinely love this job.
Amara
Care Worker, 3 years
Working in supported living is the most rewarding thing I have ever done. Watching someone achieve independence they were told they would never have — that is what keeps you going every single day.
Daniel
Support Worker, 18 months
The management here actually listens. If you have a concern, it is taken seriously. If you have an idea, it is considered. I have worked for agencies where you are just a number — Oice is completely different.
Priya
Senior Care Worker, 4 years
Interested in Joining Us? Get in Touch
If you have questions about any of our roles before applying — or if you would like to send your CV and a brief introduction before completing the full application — we would love to hear from you. Our recruitment team responds to all enquiries promptly and can tell you more about life at Oice Support Services before you take the next step.
🚀 Ready to apply? Visit: oicesupport.web.app
- 02045528642
- info@oicesupportservices.co.uk
- Monday to Friday, 9am–5pm