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Home Care › Personal Care
Personal Care at Home Delivered With Dignity and Respect
Our trained carers provide compassionate personal care in the comfort of your own home — supporting your daily routines with sensitivity, professionalism and genuine warmth.
About This Service
What Is Personal Care and Who Is It For?
Personal care refers to hands-on support with the intimate tasks of daily living that a person may find difficult due to age, illness, disability or reduced mobility. It is one of the most common and most important forms of home care — enabling people to maintain their hygiene, appearance and dignity without having to leave the home they love.
At Oice Support Services, we understand that receiving help with personal care is a deeply personal step. That is why we approach every visit with sensitivity, patience and genuine respect. We match each service user with a carer who suits their personality and preferences, and we take time to understand exactly how they like things done — because consistency and familiarity make all the difference.
Our personal care service is available across Dagenham, Barking, Romford and the wider East London area. Whether you need support once a day, several times a week or on a more intensive basis, we will build a care plan around your schedule and your needs.
What Is Personal Care?
Personal care is support with washing, bathing, dressing, grooming, continence and mobility — delivered at home by a trained, DBS-checked carer.
100%
Person-Centred
CQC
Quality Assured
24/7
Support Available
What We Provide
What Our Personal Care Service Includes
Every care plan is tailored to the individual. Below are the personal care tasks our carers most commonly support — all delivered at a time and pace that suits you.
Support with full baths, showers, strip washes and hair washing — delivered with privacy and dignity at all times.
Help choosing and putting on clothing, including adaptive dressing for those with limited mobility or dexterity.
Hair brushing and styling, shaving assistance, nail care and general personal presentation — because looking good matters.
Teeth brushing, denture care and mouth care to maintain oral health and comfort.
Application of prescribed creams, moisturisers and pressure-area care to maintain skin integrity.
Sensitive, discreet support with toileting, catheter care and the management of continence products — handled with full respect for privacy.
Safe assistance with moving from bed to chair, sitting to standing and repositioning — using correct manual handling techniques.
Structured support at the start and end of the day to establish consistency, comfort and routine.
Reminders to take prescribed medication at the correct time as part of the personal care visit.
Help preparing for the day in the morning and winding down comfortably at night.
Regular repositioning and skin checks to prevent pressure sores — particularly important for less mobile individuals.
Sensitive personal care support following surgery, hospital discharge or illness — helping people recover safely at home.
Not everything you need may be listed above. If you have a specific requirement, please call us on 02045528642 and we will discuss how we can help.
Who We Support
Who Our Personal Care Service Is For
Older Adults Living at Home
Our personal care service is ideal for older adults who need a little extra support to maintain their hygiene, appearance and daily routines. We help people stay comfortable and independent in their own home for as long as possible.
People With a Disability or Long-Term Condition
We support individuals living with physical disabilities, neurological conditions, dementia, Parkinson's disease, stroke aftereffects and other long-term health conditions who need regular, reliable personal care at home.
People Recovering From Surgery or Illness
Following a hospital stay, operation or serious illness, personal care can be a vital part of recovery. Our carers provide short-term or ongoing support while a person regains their strength and independence at home.
Our Process
How We Build Your Personal Care Plan
Free Home Assessment
We begin with a free, no-obligation home visit. Our care coordinator meets with you and your family to understand your daily routines, personal preferences, any medical considerations and the level of support you need.
Your Bespoke Care Plan
We create a detailed, written care plan that sets out exactly what support will be provided, when and how. You have full input into this plan — it reflects your life, not ours. The plan is shared with your carer before their first visit.
Care Begins — and We Review Regularly
Your carer follows the plan from day one. We assign consistent carers wherever possible so you build a trusted relationship. We review the plan regularly and update it whenever your needs or circumstances change.
Why Choose Us
“We never rush a personal care visit. Our carers take the time to do things properly — and to do them the way you like them done.”
Why Families Choose Our Personal Care
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DBS-Checked and Referenced
Every carer is DBS-checked, reference-verified and trained before their first visit.
- 👤
Matched to You
We carefully match carers to your personality, communication style and preferences.
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Consistent Visits
We aim to send the same carer every visit so you build familiarity and trust.
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Family Kept Informed
We communicate openly with family members and update care plans as needs change.
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Fully Documented
Every visit is recorded digitally so you have a complete, transparent care log.
Coverage
Personal Care in Dagenham and Across East London
We provide personal care services across a wide area of East London and the surrounding boroughs. Our carers are locally based, meaning visits are reliable, punctual and consistent. We currently cover:
Not sure if we cover your postcode? Call 02045528642 — we will confirm within minutes.
FAQs
Personal Care — Frequently Asked Questions
Get Started
Ready to Arrange Personal Care?
A free, no-obligation care assessment is the first step. Our care coordinator will visit you at home, take the time to understand your needs and build a care plan that genuinely fits your life. There is no pressure — just an honest conversation about how we can help.