Mental health, learning disability and autism support at home

Home Care β€Ί Specialist Support

Mental Health, Learning Disability & Autism Support at Home

Specialist, person-centred home care for adults living with mental health conditions, learning disabilities and autism β€” delivered with understanding, patience and genuine respect for each individual.

CQC-Rated Good
Specialist Trained Staff
24/7 Support Available
Selby Β· Scarborough Β· Darlington

About This Service

Specialist Support for Mental Health, Learning Disabilities and Autism

At Oice Support Services, we provide specialist home care for adults living with mental health conditions, learning disabilities and autism spectrum conditions (ASC). We understand that every person is unique, and that truly effective support must be built around the individual β€” their communication style, their daily rhythms, their strengths and their needs.

Our trained support workers are experienced in working alongside people who experience anxiety, depression, psychosis, bipolar disorder, ADHD, autism, Down’s syndrome and a wide range of other conditions. We do not offer a one-size-fits-all approach. We take the time to truly understand each person and deliver support that helps them live as independently, safely and confidently as possible.

Our mental health, learning disability and autism support service is available across Selby, Scarborough, Darlington, Derbyshire, Sheffield and Nottinghamshire. Whether you need a few hours a week or intensive daily support, we will design a care plan that works for you and your family.

Specialist support team at Oice Support Services

Our Expertise

Conditions We Support

Our team has experience supporting adults across a wide range of mental health, neurodevelopmental and learning disability conditions. If your specific condition is not listed, please call us β€” we are here to help.

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Mental Health Conditions

  • Anxiety and panic disorders
  • Depression
  • Bipolar disorder
  • Schizophrenia and psychosis
  • Personality disorders
  • OCD
  • PTSD
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Learning Disabilities

  • Mild, moderate and severe learning disabilities
  • Down's syndrome
  • Fragile X syndrome
  • Prader-Willi syndrome
  • Acquired brain injury
  • Complex communication needs
  • Dual diagnosis conditions
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Autism Spectrum Conditions

  • Autism spectrum disorder (ASD)
  • Asperger syndrome
  • Pathological demand avoidance (PDA)
  • Sensory processing difficulties
  • Demand-avoidant profiles
  • Social communication differences
  • Co-occurring ADHD

What We Provide

What Our Support Includes

Every support plan is individually tailored. Below are the areas we most commonly support β€” all delivered with specialist knowledge, dignity and respect.

Daily Living Support

Practical help with cooking, cleaning, laundry, shopping and all aspects of daily life so the person can focus on their wellbeing.

Personal Care

Sensitive, respectful support with washing, dressing and grooming β€” adapted to the individual's communication style and sensory needs.

Medication Support

Prompting and, where appropriate, administration of prescribed medication at the correct time each day.

Community Access

Supported trips to appointments, leisure activities, social events and community spaces to reduce isolation and build confidence.

Communication Support

Working with a person's preferred communication method β€” verbal, visual, Makaton, AAC devices β€” to ensure their voice is always heard.

Crisis Prevention and De-escalation

Trained support to recognise early warning signs and implement agreed strategies that help prevent distress from escalating.

Emotional and Wellbeing Support

Consistent, trusted relationships that provide emotional stability, reassurance and encouragement to build confidence day by day.

Skills Development

Supporting people to learn, develop and maintain independence skills such as budgeting, cooking, using public transport and self-care.

Sensory and Environment Support

Adapting the support approach and environment to meet sensory needs β€” reducing overwhelm and creating a safe, calm space.

Support with Appointments

Accompanying to GP, mental health, CAMHS or specialist appointments to provide advocacy and ensure the person is properly supported.

Family and Carer Liaison

Regular, transparent communication with families, carers and healthcare professionals to ensure everyone is working together.

Behaviour Support

Positive behaviour support strategies implemented by trained staff to understand and address the reasons behind challenging behaviour.

Who We Support

Who This Service Is For

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Adults With Mental Health Conditions

We support adults living with anxiety, depression, bipolar disorder, schizophrenia, personality disorders and other mental health conditions who need consistent, specialist support at home to maintain their wellbeing and independence.

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People With Learning Disabilities

Our team works with adults who have mild, moderate or severe learning disabilities, supporting them with daily living, personal care, community access and skills development in a way that respects their individuality and promotes independence.

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Autistic Adults

We provide specialist support for autistic adults, including those with high support needs. Our approach is adapted to each person's sensory profile, communication preferences and daily routines to create a calm, predictable and empowering environment.

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Families and Carers

We work closely with families and unpaid carers, providing respite support and keeping everyone informed so the whole support network can work together effectively for the benefit of the person we support.

Our Process

How We Deliver Your Support

1

Free Initial Assessment

We begin with a free, no-obligation consultation β€” either at home or by phone β€” to understand the person's needs, communication style, daily routines, goals and any risks. We listen first and always involve the person themselves in this conversation.

2

Bespoke Support Plan

We create a detailed, written support plan that is specific to the individual. This covers daily activities, communication strategies, risk management, medication, positive behaviour support approaches and agreed goals. The plan is co-produced wherever possible.

3

Carefully Matched Support Worker

We carefully match our support worker to the person they will be working with β€” considering personality, communication style, shared interests and experience. We aim for consistency so a trusted, familiar relationship can develop over time.

4

Ongoing Review and Flexibility

We monitor progress, review the support plan regularly and adapt our approach as needs change. We maintain open communication with families, carers and healthcare professionals throughout.

Why Choose Us

β€œWe take time to truly understand each person. Their voice always comes first β€” and our job is to help them live the life they choose.”
Oice Support Services
CQC-Rated Good β€” Independently Inspected
Oice support worker with a service user

Why Families Choose Oice Support Services

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    Specialist Training

    All support workers receive specialist training in mental health, learning disabilities and autism before working with our service users.

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    Carefully Matched Workers

    We match each person to a support worker based on communication style, personality and experience β€” not just availability.

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    Consistent, Reliable Support

    We prioritise continuity so the person always knows who is coming, building trust and reducing anxiety.

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    Co-Produced Care Plans

    We involve the person themselves β€” and their family β€” in designing every aspect of their support plan.

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    DBS-Checked and Referenced

    Every member of our team is fully DBS-checked and reference-verified before they begin working.

Coverage

Areas We Cover

We provide mental health, learning disability and autism support services across a wide area of England. Our specialist support workers are locally based, meaning visits are reliable, consistent and never rushed. We currently cover:

Selby DistrictScarborough BoroughRichmondshire and CravenDarlingtonDerbyshireSheffieldNottinghamshire

Not sure if we cover your postcode? Call 02045528642 and we will confirm within minutes.

FAQs

Mental Health, Learning Disability & Autism Support β€” Frequently Asked Questions

Get Started

Ready to Arrange Specialist Support?

A free, no-obligation assessment is the first step. Our specialist coordinator will take the time to understand the person’s needs, communication style and goals before designing a support plan that is genuinely tailored to them.

πŸ“ž02045528642
πŸ“±07437409404
πŸ•Monday to Friday, 9am–5pm | Emergency line 24/7